Frequently Asked Question
🐝 Welcome, Beekeepers!
Thank you for buzzing by! At BEEKEEPING GEAR, we care about your bees as much as you do. Every product we offer is chosen with love, tested for quality, and backed by real beekeeping experience.
Whether you're just starting out or managing a hundred hives, we're here to support you with trusted tools, practical advice, and fast, friendly service. Our mission is simple: to help you protect your bees, grow your apiary, and enjoy every moment of beekeeping.
🧡 Honest gear. Thoughtful care. Beekeeper to beekeeper.
Let’s build better hives together.
Beekeeping Gear – Frequently Asked Questions (FAQ)
🛍️ Ordering & Shipping
· Q: How long does shipping take?
A: Orders are usually processed within 1–2 business days. Shipping within Australia typically takes 3–7 business days, depending on your location.
· Q: Do you ship internationally?
A: Yes! We ship to New Zealand, USA, UK, Canada, and more. International shipping rates and delivery times are calculated at checkout.
· Q: Can I track my order?
A: Absolutely! You’ll receive a tracking link via email once your order has been dispatched.
· Q: Is three Layer ventilated Suit Sting Proof?
A: Based on the customer's feedback and testing, it is resistant to stinging unless the zippers are not completely secured or if the suit is overly snug.
· Q: What are the shipping costs?
A: Standard shipping starts at $9.95 AUD. International shipping is based on weight and location.
🔁 Returns & Exchanges
· Q: What is your return policy?
A: We offer 30-day returns on unused items in original packaging. If you’re not satisfied, we’ll refund or exchange — no fuss!
· Q: How do I return a product?
A: Simply email us at [your support email] with your order number and reason for return. We’ll guide you through it.
· Q: My item arrived damaged — what should I do?
A: Oh no! Please send us a photo and your order number within We do our best to resolve the issue once we confirm your order number and details.
· Q: How do I choose the right size bee suit or jacket?
A: Check our Size Guide on each product page. Our suits are designed to be a little loose for comfort and protection. If you're in between sizes, we recommend going up one size.
· Q: Do you have suits for kids?
A: Yes, we stock suits from Kids Size 120 cm to 155cm. If you need help with custom sizing, contact us directly.
🐛 Varroa Mite Treatments
· Q: Do you sell products to treat varroa mites?
A: Yes! We offer a variety of approved varroa treatments, including formic acid strips, Api-Bioxal, screened bottom boards and more.
· Q: Which treatment should I choose?
A: It depends on the season and your hive status.
- Use Apivar or Bayvarol in spring/autumn.
- Use Formic Pro in summer (safe with honey supers).
- Use Oxalic Acid in winter or after a brood break.
Check our Varroa Guide or contact us for personalized advice.
· Q: Are these treatments safe for my bees and honey?
A: Yes — when used as directed. Always follow label instructions and remove honey supers if required (except for Formic Pro).
🤝 Support & Contact
· Q: I have a question not listed here — what do I do?
Phone: 1300692766, 0492506070
Location NSW: Building A, 2 Factory Street, Granville, NSW 2142 (Opposite Clyde station)
Location QLD
Phone: 0435580818, 0424168529
Location: 5/13 Logan downs Drive, Meadowbrook QLD
Open hours:
Mon to Fri: 9:00 am - 5:00 pm
Saturday: 9:00 am - 3:00 pm